Discover and understand your customers to improve guest experience and drive advocacy for your brand.
Features:
- Keep on top of customer feedback and respond in real-time with Pulse
- Engage & connect with customers, surprise and delight them in the moment while they are still on site
- Increase your guest satisfaction scores with Pulse, our real-time feedback tool
- Record internal notes and offline interactions
- Publish user-generated content and boost conversion by approving content while on the go
- Get a quick pulse check on your employees to gauge sentiment & keep employees engaged with the new Employee Experience solution.